Return & Refund Policy

Welcome to our store!
Your satisfaction is our priority. If an item does not meet your expectations, you may request a return within 14 days of receiving your order.

Eligibility for Returns

To qualify for a return:

  • The item must be unused, undamaged, and in its original condition.

  • All packaging, tags, and accessories must be included.

  • A valid proof of purchase (order number or receipt) is required.

Non-Returnable Items

For hygiene, safety, or legal reasons, certain items may not be eligible for return. If an item is non-returnable, it will be clearly mentioned in the product description.

Return Process

  1. Contact us within 14 days to request a return.

  2. We will provide return instructions and the proper return address.

  3. Once we receive the returned item, it will be inspected.

  4. You will be notified whether your return has been approved or rejected.

Refund Approval

If your return is approved, a refund will be issued to your original payment method within 5โ€“7 business days. Processing times vary depending on your bank or payment provider.

Return Shipping Cost

  • The customer is responsible for return shipping fees (unless the item arrived damaged, defective, or incorrect).

  • If the issue is our mistake, we will cover all return costs.

Damaged or Incorrect Items

If you received a faulty or incorrect product, please contact us immediately with photos, and we will resolve the issue with priority.